NASW Foundation National Programs
NASW Social Work Pioneers®
Frank M. Webb, Jr.
Frank Webb, Jr. is truly a social work pioneer who has exemplified the best of the profession's values throughout his accomplished and extraordinary lifetime career, spanning 53 (fifty-three) years of total Federal service within the United States Air Force and the Department of Veterans Affairs.
His exemplary innovation and dedication via practice, teaching, program development, administration and advocacy have immensely contributed to the evolution and enrichment of the profession of social work within the Department of Veterans Affairs. Mr. Webb has always been a supporter of high quality in social work practice and education and has promoted basic practice standards in his work within Veterans Healthcare Administration (VHA), His unique dedication, commitment and determination have made him the consummate social work role model for present and future generations of social workers.
Frank is a retired U.S. Air Force Master Sergeant with 22 years of decorated military service, serving during both the Korean War and Vietnam War era. Subsequently, he continued his federal service with the Department of Veterans Affairs on November 11, 1979 where he has been working for 31 years as a social worker, During this time, he has been a stellar and consummate role model, contributing to a positive image for the social work profession.
With a Master of Social Work degree from Ohio State University School of Social Work, Mr. Webb has reinvented the role of social work practice at the Department of Veterans Affairs (VA) through servant-based leadership; directing his work in building a more patient-focused atmosphere, particularly as the VA continues to serve the largest wave of combat soldiers in recent generations. The current conflicts in Iraq and Afghanistan highlight the need for competent social workers to serve soldiers and their families.
Presently, he serves as the Supervisory Social Worker/Discharge Planning Coordinator and Expeditor, Dayton VA Medical Center. In this role, he provides supervision to Social Workers in addition to coordinating the placement of veterans from the hospital to the community (and other states) on VA Contracts, Medicare, Medicaid, Private Insurance and Private Pay. In this capacity, he has forged strong relationships with VA affiliate hospitals and nursing homes to measure outcomes in terms of quality care and productivity. Moreover, he is a proven subject matter expert and is sought out for his mentoring and training of social workers.
During his established career, Frank has been called upon to exercise his astute leadership acumen in such positions as Acting Chief, Social Work Services; Social Work Quality Assurance Committee Chairman, and particularly as Chairman of the Social Work Education Committee which published a VA pamphlet for nursing home patients, their families and significant others. Frank has directed his work in building a more patient-focused atmosphere, particularly as the VA prepares to serve the largest wave of combat veterans in recent generations. He serves as the department expert in operations of the electronic medical record system and underlying systems architecture.
One of the duties that Frank is most proud of is when he served as VA Outpatient Clinic in Orlando, FL as the Ex-Prisoner of War (POW) Coordinator and Counselor where he was instrumental in establishing professional standards and guidelines for the Ex-POW Physical Protocol that compassionate assisted this special population of veterans in developing psychosocial assessments of their trauma during and post war, ensuring that each veteran received seamlessly integrated healthcare. His contributions have been instrumental in the protocol that now serves as a model throughout the VA.
In recognition of conspicuously innovative contributions and visionary leadership, Frank received the Air Force Commendation Medal, National Defense Service Medal, Korean Service Medal, United Nations Service Medal, and the Air Force Longevity Service Award, bringing great credit upon himself and the United States Air Force. Moreover, within the Department of Veterans Affairs, he has exhibited outstanding leadership as an avid proponent and advocate for a lead role for Social Workers. His exemplary career has been informed by compassion, emotional intelligence and an abiding belief that servant-leadership comes from the heart.
In May 2011, Mr. Frank M. Webb, Jr. was recognized for his accomplished and extraordinary lifetime career, spanning 53 years of total Federal service within the United States Air Force and the Department of Veterans Affairs.